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NetQoS / Products / SuperAgent / End-to-End Performance
 
Service Level Management
 
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Gone are the days of expensive, agent-based monitors that consume precious IT resources in deployment, require frequent updates, and demand continual maintenance. SuperAgent pioneered the passive approach to server-side application performance monitoring. This improved approach to understanding performance allows IT departments to spend their time optimizing existing infrastructure components while having zero impact on the applications being monitored.

Intelligent Baselines

Delivering excellent, consistent application performance starts with understanding what constitutes “normal” performance for an end-user. SuperAgent therefore establishes baselines for each application based on short-, medium-, and long-term patterns of behavior. For example, what is “normal” for accounting software varies between the middle of the month and the end of the month. What is “normal” for Website performance is different on Friday afternoons than on Sunday mornings. SuperAgent helps you understand the metrics that define normal performance in your environment through intelligent baselining.  

Adaptive Thresholds

Once you know what’s expected in your environment, you need the ability to identify when performance becomes abnormal for your users—preferably before it becomes a problem for them. SuperAgent can establish dynamic or static thresholds so that you know when performance has declined. Anytime a measured transaction exceeds or fails to meet a threshold, you can be alerted automatically. You can then act to alleviate the poor performance before users even start complaining. Users are happier. And you spend less time and money on troubleshooting problems after they have occurred.

Register for an evaluation of NetQoS SuperAgent today.

 

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