NetQoS Offers Virtual Assistance
Network World - November 18, 2004

NetQoS this week will unveil the latest version of its flagship product, SuperAgent, which now includes features that the company says help troubleshoot a network problem while it is happening. SuperAgent 6 now includes a feature, dubbed Virtual Network Assistant, which collects specific data at the time of a problem or failure. The automated data collection speeds the time to repair the problem later, NetQoS says.

NetQoS Eliminates the Fear and Uncertainty in Moving to MPLS Environments
Silicon Strategies - October 25, 2004

NetQoS solutions monitor MPLS environments without deploying expensive probes and agents.

Vendors Track IT Usage and Calculate Costs
Network World - October 5, 2004

Two companies recently unveiled products designed to help IT staff define the cost of IT and track usage across enterprise networks. NetQoS this week plans to add an appliance to its product suite. NetQoS Allocate monitors Cisco routers using NetFlow to determine usage and build chargeback reports.

Vendors Hammer Out App Standard
Network World - September 30, 2004

Application management could be easier. At least, that's what a group of vendors working together on a common format for applications propose. Ten application and traffic management companies have joined forces with research firm APM Advisors to develop a common structure for applications and the underlying services that define them from a technical perspective.

Software Firm Embarks on Massive Hiring Spree
Austin Business Journal - September 24, 2004

Software firm embarks on massive hiring spree September 24, 2004 Glenn O'Donnell, program director with Stamford, Conn.-based research firm META Group Inc., attributes the success of NetQoS to innovation. Although NetQoS has several competitors selling similar software, O'Donnell says the company has managed to translate good ideas into working software that's better than its rivals'.

Tech That, Austin and Houston
Dallas Morning News - September 17, 2004

When it comes to fast-growing technology companies, North Texas has the market cornered, according to an annual list of the 50 fastest-growing firms in the state...Topping the list was Austin-based NetQoS Inc., which had a 9,400 percent increase in revenue.

Technology Industry Analyst Company The 451 Group Predicts $3-4 Billion in Software M&A over the next 18 months as Network and Application Management Worlds Collide
The 451 Group - August 5, 2004

A report released today by technology industry analyst company The 451 Group outlines what its analysts believe will be a rapid convergence within the enterprise IT arena of the network and application management market segments.

NetQoS Updates ReporterAnalyzer
Cisco World Magazine - July 2004

"NetQoS has released a new version of ReporterAnalyzer, which is now available as a single appliance that allows small and medium-sized businesses to improve the performance of their network infrastructure by providing visibility into the applications and hosts utilizing the network."

Managing the Challenges of Application Services (PDF)
Business Communications Review — June 2004

"Understanding application usage is a growing requirement - both for more effective planning and design, but also for more real-time control."

Why Metrics Matter
BusinessWeek — June 24, 2004

"Without the right metrics and a means to measure those metrics, managing IT is a shot in the dark. The right metrics allow you to improve the value of IT, increase your return on investment (ROI) and have the data you need to make good fiscal decisions in real time. Businesses that want to create a competitive advantage from the fundamental necessity of IT must create metrics to measure IT performance against the demands of end-users as well as the requirements of the business, and implement tracking and reporting of measurement results. With metrics, you can establish clear service and performance goals for IT as well as establish accountability for the delivery and realization of those goals, not only within IT, but with corresponding business groups."

Network Monitoring Comes of Age
Federal Computing Weekly — June 21, 2004

"Although we scoured the product for weaknesses in a large enterprise, we identified none. Features that allow the bulk import of subnets via text files and the crafting of custom views by Aggregation Properties make this product capable of easy management in a large and complex enterprise environment. We give NetQoS high marks for a thoughtful design, which will accommodate large and distributed information technology shops."

On Point
Network World — June 14, 2004

"The most important measurement for evaluating or validating application performance is end-user response time. Like many evolutions in IT, the early entries didn't scale well from a system or overhead perspective. If the product needs to be scripted or programmed to measure response times, the time needed to perform those functions becomes a total-cost-of-ownership. To avoid the scripting treadmill, tool-based solutions such as NetQoS provide a pretty accurate assessment of response times and provide a correlated view of other resources that assist in isolating conditions resulting in poor performance. Beyond the traditional product model, NetQoS also offers a service for the harvesting and delivery of performance reports."

Immediate ROI: NetQoS SuperAgent
IT Manager's Journal — June 1, 2004

"SuperAgent dramatically decreases the time it takes to troubleshoot issues (Mean Time to Repair, MTTR) -- in some cases, by as much as 90 percent. The product immediately tells you where a user response problem originates -- either on the network, server, or application. This then allows rapid identification and hand-off to the correct IT group to solve the problem. SuperAgent also provides sophisticated reporting and analysis of Quality of Service (QoS) levels and baseline performance, which allows IT groups to maximize the use of existing network resources and more effectively target the best candidates for future expenditures."

Business Alignment vs. Network Optimization
Network World Network Optimization Newsletter — May 18, 2004

"A battle of the buzzwords is on in the management industry. Companies such as BMC, Concord and Smarts have focused their product strategies on 'business service management,' while vendors such as Expand Networks and NetQoS talk more about 'optimization.' Which is the top priority on the minds of network executives?"

VoIP Talk Tops NetWorld+Interop
Network World Fusion — May 17, 2004

"The problem extends to VoIP vendor Cisco, which has network performance management vendor NetQoS working on ways to measure IP voice traffic on Cisco's corporate network. NetQoS said it will add the performance tools to its commercial offerings."work executives?"

Fluke Networks SuperAgent 5.0: Testing for the Real World
Network Computing — May 13, 2004

"SuperAgent 5.0 takes much of the guesswork out of high-level network-performance monitoring. It translates gathered data into concise reports and graphs that reflect such critical information as application and server response times, data transfer time, retransmit delays, and network round-trip times. Time samples are user-selectable. The product offers a vast array of information without overwhelming you. This is no small feat when a large enterprise is being summarized in detail."

N+I Spotlights Security and Apps Management
Network World — May 10, 2004

"NetQoS also will use N+I to strut its security stuff. The company is expected to preview additions to Version 6.0 of its flagship ReporterAnalyzer software that enable vulnerability scans across a network.problems. The new Virus Scan Wizard can isolate infected devices based on traffic thresholds for a specific port and capture real-time traps of the events leading up to the problem so that the data can be analyzed."

Ten Best Bet Technologies
Network Magazine — May 4, 2004

"With service-level management, IT will be able to orchestrate network equipment platforms that deliver services faster, easier, and cheaper than ever before. NetQoS provides SuperAgent, which aims to help network managers deliver enforceable internal SLAs."

Monitoring Network Performance (PDF)
Traffic World — March 1, 2004

"Like many transportation companies, Watkins Motor Lines uses a reporting tool to manage its computer network service levels. NetQoS's SuperAgent version 5 determines if any of Watkins's 132 locations are experiencing network problems, if they are slow to send and retrieve information, and what and where the problems are."

NetQoS Enters SLA Territory
eWeek — February 23, 2004

"SuperAgent Version 5 adds new service-level-agreement compliance monitoring and reporting, allowing network technicians and executives to quickly view the status of TCP-based applications performance."problems are."

J.C. Penney Seeks Better Grip on SLAs
Computerworld — February 16, 2004

"Retailer J.C. Penney Co., which uses application performance monitoring software developed by NetQoS Inc., plans to upgrade to a new version being announced today, to help ensure that it complies with IT service-level agreements (SLA) nationwide."

NetQoS Shows Value of Mapping Business to Technology
Network World — February 16, 2004

"NetQoS has focused its newest version of SuperAgent on providing high-level perspectives on service-level objectives."

"The new release of SuperAgent takes this capability [troubleshooting application-based services across a network] one step further by mapping application service performance to business priorities. Using a typical dashboard approach, the product provides a view into business processes that executives can understand and use in their day-to-day management of business operations.